Join The Best Backyard as a Customer Service & Sales Assistant for our busy Spring / Summer period (& beyond for the right person). Remote / Part-Time position.
Location: Remote (or in our Sydney office if preferred)
Hours: Flexible. Minimum 15 hrs/week Mon-Fri
Period: September - Feb / March (ongoing work available for the right person)
About The Best Backyard
The Best Backyard is a fast-growing independent retailer offering a wide range of outdoor kids play equipment, outdoor furniture & outdoor living products
What you’ll do:
Handle pre-sale enquiries via phone, email, and live chat
Recommend and advise on outdoor products to help customers make confident choices
Process orders efficiently and assist with post-sale support
Manage customer service enquiries & order issues / returns
What we’re looking for:
Prior experience in a customer-facing role (retail, sales, support)
Comfortable communicating across phone, email, and live chat & using technology / software tools
Strong problem-solving abilities and adaptability in a fast-paced environment
Enthusiasm for outdoor living and supporting families
A quiet, dedicated workspace and reliable fast internet
Ready to join us?
If you're passionate about helping families create their ideal outdoor spaces and thrive in both service and sales, we’d love to hear from you!
