At MAYE, we’re more than just a fashion brand—we’re a community.
This role is ideal for someone with a retail background who loves helping customers and managing online interactions. Your responsibilities will include:
Customer Service: Providing friendly and professional support via phone, email, live chat ensuring an exceptional customer experience.
Community Management: Engaging with our online community, responding to comments and questions on social media.
Returns Processing: Handling product returns, including receiving, assessing, and repackaging items efficiently.
Tech-Savvy Support: Using e-commerce and customer service platforms to process orders, track inquiries, and manage returns smoothly.
Ad Hoc General Admin: Supporting the team with various administrative tasks as needed.
We’re looking for someone who is:
Experienced in retail, customer service and e-commerce.
A great communicator who thrives on delivering outstanding customer support.
Confident in managing social media interactions and online communities.
Highly organized, detail-oriented, efficient and proactive.
Why Join MAYE?
Work with a passionate small team in a growing online lifestyle brand.
Use your retail experience in a dynamic e-commerce environment.
Flexible working arrangements and opportunities for career growth.
Apply now. Please include a cover letter no more than 250 words with your CV.
