This not-for-profit financial organisation prides itself on being host to numerous committees and boards across Australia. Their consultants assist members with true care and empathy and that is highly apparent in their workplace culture. With the ability to work part-time for the right candidate, this company strives to offer a flexible working environment. Though they are a large company, their processes and vision focus on ethical and sustainable forms of conducting business.
What is unique about you?
You are an individual with a natural knack for high-quality customer service and support and are happy to coordinate with not only other teams but also the executive office. You are versatile and able to self-manage tasks to meet tight deadlines using your impeccable attention to detail. As an experienced business administrator your experience working with systems such as Salesforce, G-Suite and Box will be beneficial.
A snapshot of your role….
Onboard and offboard members, providing exemplary customer care throughout
Handle enquiries from members, escalating when required
Maintain the website and ensure all data is accurate and up to date
Undertake projects and tasks to ensure member awareness, engagement and retention