Reading Eggs is the award-winning online reading program that helps children to read. We are seeking an awesome Customer Service extraordinaire to join us.
The role:
Answering customer inquiries via phone, email, Facebook & Live Chat
Resolving customer complaints
Participating in all team meetings
You will have:
a thorough understanding of iPad, Android, Mac and Windows systems & can assist customers using the program across a wide range of platforms
excellent written and verbal English
exceptional time management skills
prior customer service experience
Mon to Fri 9 – 5pm availability
On offer:
Supportive environment with good work/life balance
on the job training, you don’t have to know it all but you should be open to learning and growing everyday
flexibility - work mainly from home with 1 day per week in the Leichhardt office with the team
environment focused on helping you achieve your best
future career prospects (role may turn perm)
lots of variety and daily people contact
We genuinely offer you a career with purpose and meaning. Our educational products are motivating and engaging for kids, and easy for parents and educators to use. We are obsessed with the mission of making learning an enjoyable and successful experience for kids all over the world.
Apply by clicking on the website details and submitting your cv.
